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  1. #1

    All my character are deleted

    All my character are deleted
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  2. #2
    Ubi-Ginge's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    2,991
    Sorry for our delay in replying killacris

    So we can look deeper into this, can you please provide the following information -
    CHARACTERS MISSING:
    ARE ANY CHARACTERS HARDCORE CHARACTERS?:
    LAST TIME ACCESSED:
    ESTIMATED PLAYTIME:
    CHARACTER LEVEL:
    ESTIMATE OF XP:
    DARKZONE LEVEL:
    GEAR SCORE:
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  3. #3

    Same problem. I was xp1165. Many Builds. Virtually all exotics. Completed every seaso

    Originally Posted by Ubi-Ginge Go to original post
    Sorry for our delay in replying killacris

    So we can look deeper into this, can you please provide the following information -
    CHARACTERS MISSING:
    ARE ANY CHARACTERS HARDCORE CHARACTERS?:
    LAST TIME ACCESSED:
    ESTIMATED PLAYTIME:
    CHARACTER LEVEL:
    ESTIMATE OF XP:
    DARKZONE LEVEL:
    GEAR SCORE:
    Originally Posted by killacris Go to original post
    All my character are deleted

    I was level XP1165
    MAYBE LAST PLAYED WITH MY HARDCORE FIGHTER ABOUT A MONTH AGO. BEEN FIGHTING WITH Ubisoft since. Nearly every exotic. Finished the summit top to bottom 6 times. Iron horse 7 times. Dark zone was becoming a rogue agent destroyer. I am livid. So much money and time lost
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  4. #4
    UbiExcellent's Avatar Ubisoft Support Staff
    Join Date
    Sep 2019
    Posts
    1,269
    Hi there, CurstPCs. I'm extremely sorry for the disappointment and frustration caused by the death of your Hardcore mode character. As it stands, these characters are not able to be restored and any progress made on them cannot be recovered. However, I'll be happy to pass along any feedback you have about this to the proper teams.
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