1. #1

    I was banned for cheating

    The title does not do this forum post justice, I was banned for cheating maybe a year ago now, I do not believe this ban is correct as I did not cheat (cliche I know) I think it could of been a false bas as I had well over 1000 hours on console so had already know a lot about the game, so when I transitioned to PC I was low level but knew how to play well and when you beat someone on siege it doesn't normally go well, I know if tried my hardest I wasn't going to be unbanned as i had made multiple cases on this and each of them being denied, but for some reason Ubisoft wont tell me the reason why i was banned so im left in the dark wanting to play a game that for all I know I could be falsely banned

    I think my ban is more for smurfing that cheating but is unfair
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  2. #2
    Ubi-Milky's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
    Hello Shoulders66, did you reach out to Ubisoft Support through a case to appeal a ban?

    We would be unable to help you with a ban appeal over forums, you would need to contact us privately to do so. Smurfing is against our Code of Conduct and will be considered cheating, we recently updated our code of conduct here - https://www.ubisoft.com/en-gb/game/r...hxnOtNrH6KGMi2

    We also have an article that explains affects smurf players have on the game - https://www.ubisoft.com/en-us/game/r...-status-report
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