1. #1

    No Twitch Drops?

    My accounts are linked propely, and in Tiwtch it says that I earned both the orange r6 charm and one of the alpha packs. I have heard it can take a while to appear in your account but it has been 8 days since Twitch said I earned the charm, and 3 since the pack. Still nothing in my account. Anyone have any suggestions?
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  2. #2
    Ubi-Viral's Avatar Ubisoft Support Staff
    Join Date
    Oct 2015
    Posts
    2,767
    Hey, Gobble.-!

    Sorry to hear that you are experiencing this issue. I have checked your account and I am unable to see these drops being earned. We will need to investigate with you further.

    Can we ask that you contact us via a private message on our social media channels here:

    Facebook

    Twitter

    Alternatively, you can reach out to us via a support ticket HERE or a live chat HERE.

    Thank you.
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