been trying to troubleshoot for a guy who seems to have lost all of his exotics. Said he hasnt played in awhile and when he came back recently none of his exotics are there.
logging off/on hasnt helped. Reinstalling didnt help.
Ive asked him to check to make sure they arent equipped on a secondary agent and am awaiting that reply but have any of you experienced such a thing and if so what was the remedy?
I've got 3 accounts, 4 toons on each. Like you, I've got thousands of hours in the game (4000+ now) and I've never had an issue with the inventory (other than space and no good way to manage it). I remember at release, nearly 5 years ago there was an issue where people would lose inventory but not much since then.
Perhaps could they have more than one account? Maybe they are logged in with a different account, or just the other toon like you suggested.
i dunno, i talked to him again and he says he doesnt have another toon. Now he is saying that when he logged in today he is somehow back to level 6 yet still has all his level 30 blueprints and such. Just weird at this point. Sounds like a secondary toon or someone has his credentials and is screwing him around.Originally Posted by Bambihunter1971 Go to original post
You might ask again both about another toon, as well as possibly another account. A couple of years ago, I forgot I had 2 and I logged in to an old one with my steam account info, but that was my old UBI account that, at the time wasn't used much. I was mortified that hundred(s) of games were gone and only showing two. But, once I realized my avatar was different, I realized my mistake.
Hopefully he didn't delete his main toon with all the goodies on it.