1. #1

    After updated JDN to 4.4.0 i cannot play as aVIP

    My vip subscription will exp 14 Apr 2021
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  2. #2
    Ubi-Milky's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
    Posts
    2,508
    Hello friend, thanks for posting in the forum and sorry we missed your message.

    Have you been able to create a support ticket with us through the following channels about your VIP pass? We would need to discuss this in private and gather billing information from you in order to assist, You can contact us here -

    Twitter Support - https://twitter.com/UbisoftSupport
    Facebook Support - https://www.facebook.com/UbisoftSupportUK/
    Ubisoft Support Website - https://support.ubisoft.com/en-gb/Cases/New

    We will need to gather some more information from you such as a screenshot of your subscription, any troubleshooting you have tried and what device you are using to play? Thank you.
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