1. #1

    Impossible de se connecter

    Bonjour,
    Mon cookie de connection Facebook est périmé et l'application veut à chaque fois me le valider quand j'essaie de me connecter. Mais sur l'interface du jeu, on ne peut pas cliquer sur le bouton pour valider le nouveau cookie. ( j'ai fais un screen mais visiblement je ne peux le mettre sur mon topic )
    En gros, l'écran de mon smartphone est trop petit et l'application AC Rebellion ne me permet pas de scrolling pour que je puisse avoir accès au bouton.
    Ps: je suis allé sur Facebook, mais je n'ai pas vu un onglet cookie etc..

    Si quelqu'un peut me donner un tuyau, ça serait super.
    Joe
     1 people found this helpful

  2. #2
    Evie..Frye's Avatar Senior Member
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    Hello Joe13500,
    as I understand you cannot click the Connect button to connect to Facebook in the game.
    Because this button stays under the screen and it becomes impossible to click.
    When you turn your phone horizontally while on this screen, the screen must also rotate 90 degrees, so have you tried that?
    If this does not work either, delete the Facebook application on your phone, try to connect to Facebook via Internet Browser.
    As a last resort:
    If you cannot solve your problem in any way, install Android Emulator on your computer (BlueStacks, Nox Player) and connect your account to Facebook.
    You can then continue playing with your phone again.
    If you cannot solve this question in any way or have other problems, you can join the Official ACR Discord channel, the Largest Assassin's Creed Rebellion Community, where you can seek help from Distinguished Moderators, Distinguished Mentors and Distinguished Players.
    Spoken language on the official Discord channel is English, If you do not speak English, you can use Google Translate,
    Here is the link link:

    https://discord.com/invite/acr

    Thank you
    Best Regards

    (Bonjour Joe13500,
    si je comprends bien, vous ne pouvez pas cliquer sur le bouton Se connecter pour vous connecter à Facebook dans le jeu.
    Parce que ce bouton reste sous l'écran et qu'il devient impossible de cliquer.
    Lorsque vous tournez votre téléphone horizontalement sur cet écran, l'écran doit également pivoter à 90 degrés, alors avez-vous essayé cela?
    Si cela ne fonctionne pas non plus, supprimez l'application Facebook sur votre téléphone, essayez de vous connecter à Facebook via le navigateur Internet.
    En dernier recours:
    Si vous ne pouvez en aucun cas résoudre votre problème, installez Android Emulator sur votre ordinateur (BlueStacks, Nox Player) et connectez votre compte à Facebook.
    Vous pouvez ensuite continuer à jouer avec votre téléphone.
    Si vous ne parvenez pas à résoudre cette question de quelque manière que ce soit ou si vous rencontrez d'autres problèmes, vous pouvez rejoindre la chaîne officielle ACR Discord, la plus grande communauté de rébellion Assassin's Creed, où vous pouvez demander l'aide de modérateurs distingués, de mentors distingués et de joueurs distingués.
    La langue parlée sur la chaîne officielle Discord est l'anglais, si vous ne parlez pas anglais, vous pouvez utiliser Google Translate,
    Voici le lien du lien:

    https://discord.com/invite/acr

    Merci
    Meilleures salutations
    )
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  3. #3
    Hi Mamilaris,
    Well, i tried all your possibility but nothing change.
    I installed bluestacks, play at my account, and it was ok. But when i go back on my smartphone, i still cannot push to the "cookie confirm button"
    Joe

  4. #4
    Evie..Frye's Avatar Senior Member
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    Originally Posted by Joe13500 Go to original post
    Hi Mamilaris,
    Well, i tried all your possibility but nothing change.
    I installed bluestacks, play at my account, and it was ok. But when i go back on my smartphone, i still cannot push to the "cookie confirm button"
    Joe
    Hi Joe13500
    I asked your question today on the Official ACR Discord channel, but there is no answer yet
    The question I'm asking the community for your problem on the Official ACR Discord channel today is:


    I also asked this topic on ACR Reddit forum right now, I hope someone can help
    I'd really love to help you if anything I could
    I hope this problem is solved
    Here is the thread I opened on the ACR Reddit forum:
    https://www.reddit.com/r/ACRebellion...onfirm_button/
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  5. #5
    Ok, thx for your help. I keep the game on my smartphone. Maybe there will have an update soon for this problem. I think i'm not the only one who play on galaxynote 9.
    Have a good day
    Cheer

  6. #6
    Evie..Frye's Avatar Senior Member
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    Originally Posted by Joe13500 Go to original post
    Ok, thx for your help. I keep the game on my smartphone. Maybe there will have an update soon for this problem. I think i'm not the only one who play on galaxynote 9.
    Have a good day
    Cheer
    I would love to help you, I'm an ordinary gamer
    I have been playing the game for a long time on my computer with the BlueStacks program.
    I hope your problem will be solved soon.
    Whenever they post a message for a solution, I'll write you this message here.
    I wish you a peaceful and healthy day with your loved ones
    Thank you

  7. #7
    Evie..Frye's Avatar Senior Member
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    Hello Joe 13500,I hope you are still here

    Dear "Eyla", who is a very Valuable Player,Very helpful Player and quite Knowledgeable Player on Official ACR Discord channel, answered your question.

    I am delivering her message to you, can you do what she says, hope your problem is solved, here is her message:

    "Put the language of the phone in English, then open the game. The person should be able to click on accept cookies when the text is written in English (because the sentences are shorter than in French)."
     1 people found this helpful

  8. #8
    Try installing official Facebook app on your android phone. Log in Facebook then launch ACR again.
    If that does not work i suppose you can try connecting a keyboard or mouse to your phone (wired or Bluetooth) so you can scroll down and see the button
     1 people found this helpful

  9. #9
    Originally Posted by Mamilaris Go to original post
    Hello Joe 13500,I hope you are still here

    Dear "Eyla", who is a very Valuable Player,Very helpful Player and quite Knowledgeable Player on Official ACR Discord channel, answered your question.

    I am delivering her message to you, can you do what she says, hope your problem is solved, here is her message:

    "Put the language of the phone in English, then open the game. The person should be able to click on accept cookies when the text is written in English (because the sentences are shorter than in French)."
    Hey ! That's work ! I put english language then i could push the cookie button !
    Thx to all !

  10. #10
    Evie..Frye's Avatar Senior Member
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    Originally Posted by Skydexter Go to original post
    Try installing official Facebook app on your android phone. Log in Facebook then launch ACR again.
    If that does not work i suppose you can try connecting a keyboard or mouse to your phone (wired or Bluetooth) so you can scroll down and see the button
    Hi Skydexter
    How are you? I hope you are well
    Thank you so much for helping to Joe13500 with this issue and for your wonderful and helpful information
    I wish you a peaceful and healthy day
    Thank You
    Best Regards