[Bug/Glitch]alpha pack unlock failed | Forums

[THiXiHT]

Hi,

I'll get the same error message.
I have uploaded a video for better understanding:

https://youtu.be/fNt56moWBPY

Its not just for one alpha pack. Also when you try to buy 5,25 or 50 packs.
For testing i tried to buy something else in the shop with renown (a charm) it works fine.

Its only a problem with buying alpha packs.

[shazstjohn]

mine is just the same as that i wish i knew how to upload a vid

[Ubi-Orion]

Thanks for the reports folks. I have reported to the team you're both affected by this as well

[Tech-offer]

I have been affected too buy thus glitch and its so annoying i try buying packs and it just says 1 pack unlock failed

[Ubi-TheBerry]

I have been affected too buy thus glitch and its so annoying i try buying packs and it just says 1 pack unlock failed

Hey i4xk,

Thank you for reaching out, I'm sorry to see you're also impacted by this!

Your details have been passed onto the team while they continue to investigate

[THiXiHT]

Just for Information: My problem has been fixed with the yesterdays new season update. I can buy Alpha Packs again.

[Ubi-Karl]

Just for Information: My problem has been fixed with the yesterdays new season update. I can buy Alpha Packs again.

Hey THiXiHT, thanks for the update and I'm glad to hear that!

Should there be anything we can assist you with in the future, feel free to reach out at any time!