Ubisoft + M&M 7 cant play campaign | Forums

[jostoss]

Hi,

i have Ubisoft+ running but seems that i cant play campaign as the game thinks i dont own the game

here is the image of my error when trying to play campaign -
https://imgur.com/oUmV8wD

[jostoss]

https://imgur.com/oUmV8wD

[Ubi-Borealis]

Hello there jostoss!

Thanks for including an image! As this may involve taking a closer look at your account, I would recommend opening up a support ticket so our support team can investigate further. You can reach our support teams here:
- Open a Support ticket
- Start a Live chat (Please check your regional opening times!)
- Twitter and Facebook

When opening a support ticket, can you please include the image you've shared here? This will be helpful when taking a closer look.

Thanks!

[freesprings]

The same thing happens to me. Ubisoft+ launches the expansion of the game only so I cant play the original campaigns. In the ubisoft store when I click Might and Magic Heroes 7 it says included with ubisoft+ and has a play now link that just opens ubisoft+ menu and does nothing. Also the game is NOT listed in the ubisoft+ available games list. Only the expansion is listed.

[Ubi-Baron]

Thank you for reporting this to us, freesprings

As mentioned above, to help us take a look, please get in touch with a member of the Support Team through one of the channels linked in Ubi-Borealis' post.