1. #1

    Ubisoft + M&M 7 cant play campaign

    Hi,

    i have Ubisoft+ running but seems that i cant play campaign as the game thinks i dont own the game

    here is the image of my error when trying to play campaign -
    https://imgur.com/oUmV8wD
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  2. #2
    HTML Code:
    https://imgur.com/oUmV8wD
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  3. #3
    Ubi-Borealis's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
    Posts
    2,315
    Hello there jostoss!

    Thanks for including an image! As this may involve taking a closer look at your account, I would recommend opening up a support ticket so our support team can investigate further. You can reach our support teams here:
    - Open a Support ticket
    - Start a Live chat (Please check your regional opening times!)
    - Twitter and Facebook

    When opening a support ticket, can you please include the image you've shared here? This will be helpful when taking a closer look.

    Thanks!
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  4. #4
    The same thing happens to me. Ubisoft+ launches the expansion of the game only so I cant play the original campaigns. In the ubisoft store when I click Might and Magic Heroes 7 it says included with ubisoft+ and has a play now link that just opens ubisoft+ menu and does nothing. Also the game is NOT listed in the ubisoft+ available games list. Only the expansion is listed.
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  5. #5
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
    Join Date
    Aug 2017
    Posts
    7,342
    Thank you for reporting this to us, freesprings

    As mentioned above, to help us take a look, please get in touch with a member of the Support Team through one of the channels linked in Ubi-Borealis' post.
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