1. #1

    stick of truth crashing after main menu

    i got this game( stick of truth) two days ago and it was running fine until today where after i hit continue on the main menu the game crashes was really enjoying this game and would love to know if i can fix this i have reinstalled the game as well as verified the game files
    Share this post

  2. #2
    Ubi-TheBerry's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
    Posts
    2,971
    Originally Posted by roghanmax Go to original post
    i got this game( stick of truth) two days ago and it was running fine until today where after i hit continue on the main menu the game crashes was really enjoying this game and would love to know if i can fix this i have reinstalled the game as well as verified the game files
    Hello roghanmax,

    Welcome to the Forums, I'm sorry to hear you're encountering crashing when attempting to play!

    Do you receive any specific error messages or codes when the game crashes?

    Can you please give the further steps in our guide a try too such as performing a Clean Boot?

    If it persists, can you please confirm your PC specs?

    Thank you!
    Share this post

  3. #3

    game still crashing

    i followed the steps provided and the issue continues my specs are navidia geforce GTX 1050TI, intellcore I7 -2600 @ 3.40 GHZ and i have 15 GB of ram
    Share this post

  4. #4
    Ubi-Milky's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
    Posts
    2,508
    Hello roghanmax, thank you for the update.

    If after following Ubi-TheBerry's troubleshooting steps and performing a clean boot, you are still experiencing crashes in a certain spot, I would recommend contacting us through our Ubisoft Support website, where we can examine your computer system files in greater detail, to see what may be causing the crashes all of a sudden.

    Please contact us through this link - https://support.ubisoft.com/en-GB/Cases/New

    Next, please make sure to attach your system files to the case so we can take a better look at your specs and OS.

    You can find instructions on how to create these files below -
    DXDIAG - https://ubi.li/msrxL
    MSINFO - https://ubi.li/lmiCE

    Thank you.
    Share this post