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  1. #1

    Origins & Odyssey stutter/lag

    Hi so i've recently bought origins & odyssey to my pc and i can't get my games to run properly crazy stutter and lag while playing, i've seen bunch of yt videos but nothing seems to work out for me, my specs are:

    CPU: Intel Core i7-3770k CPU 3.50 GHz 16gb RAM

    GPU: Radeon RX 580 Series

    All help would be greatly appreciated.
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  2. #2
    Ubi-Swaggins's Avatar Community Manager
    Join Date
    Nov 2017
    Posts
    7,058
    Hey N1klas1997,

    I am sorry to hear that you are encountering issues with performance in Odyssey and Origins.

    Can you clarify what steps you have completed? Have you opened a support ticket on our website?
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  3. #3
    Yes i have opened a ticket and done all the steps that was recommended to me clean install of my drivers run as admin etc etc, still the same.
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  4. #4
    Ubi-Karl's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    3,904
    Originally Posted by N1klas1997 Go to original post
    Yes i have opened a ticket and done all the steps that was recommended to me clean install of my drivers run as admin etc etc, still the same.
    Hey N1klas1997, thanks for your response there and apologies about the delay in getting back to you.

    I can see that you got through to us via live-chat where you've been suggested steps to take and advised to get back in case if issue persists, therefore if you do still happen to experience the problem since our last interaction, please update your case and we will look into the matter further.

    Please note that your case was closed due to no activity for 4 days therefore I've reopened it for you.

    Should there be anything else we can assist you with, let us know!
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