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  1. #11
    outtatime71's Avatar Junior Member
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    Jul 2017
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    Originally Posted by UbiFate Go to original post
    Hm, okay. Could you try clearing your console cache by powering it off and unplugging it for 5 minutes? That can sometimes sort these issues out.
    No luck I'm afraid, still no apparel
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  2. #12
    Hi, I am also on XBOX and have done this and the outfit is nowhere to be found. I have WONY and season etc and the outfit is not showing anywhere.
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  3. #13
    UbiFate's Avatar Community Manager
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    Sep 2019
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    Dang, okay. I have sent this up to the team to look in to, so hopefully they'll find some info on what could be causing this. I'll keep an eye on the report and keep you posted!
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  4. #14
    Just wanted to confirm I too am having the same issue. Tried clearing the console cache, logged in with both my characters, neither one had any notification or the items in my apparel. My fiance has only been playing a few months and she got hers this morning.
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  5. #15
    Having the same issue with PS4
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  6. #16
    Im having the same issue as well, nothing on all 4 characters sincer yesterday.
    Tried deleting the game and reinstalling, nu luck.
    Had similar issue long time ago when we was suppose to get a Soda backpack trophy.
    Triede back then to get help from support but no luck either, so kinda fear its the same here and i'll miss that too.....
    on PS4 btw
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  7. #17
    outtatime71's Avatar Junior Member
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    Originally Posted by UbiFate Go to original post
    Dang, okay. I have sent this up to the team to look in to, so hopefully they'll find some info on what could be causing this. I'll keep an eye on the report and keep you posted!
    Hi UbiFate,

    My apparel appeared this morning, with a message in game, thanks for your help sorting this out
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  8. #18
    No outfit on playstation, but found on PC.
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  9. #19
    Didn't get it yesterday on PC, didn't log in today yet. Hope I receive it.
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  10. #20
    Ubi-Lucipus's Avatar Community Manager
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    Jun 2018
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    3,467
    For those of you having this issue, please check your apparel collection screen after rebooting the game.
    You will need to have completed the New York campaign to receive the outfit.

    Do pass on some screenshots of this happening as well so that we can continue to keep the team updated and assist in their investigation!
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