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  1. #1

    Animus Control Panel Not Loading

    It's stuck in the loading screen indefinitely...
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  2. #2
    Same here, my friend. I ony hope that Ubisoft will check these forums and fix the problem!
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  3. #3
    ROLL_5's Avatar Junior Member
    Join Date
    Feb 2021
    Posts
    14
    About the problem... ...& the support team... they try to help me on a reasonable way but I do not think they can make magic...

    According to my feelings the whole game "such kind of consol version" & after somebody had the idea that they forget for PC... I mean how you can give the same key combination to the Animus Control Panel what is already for NVIDIA....

    Anyhow a short overview of the recommended actions from the support team: (maybe it can be useful for you, for me so far not...)

    Actions:
    1. Disabling your background applications
    2. Clearing your temporary files
    3. Make sure the drivers for your video card, sound card, motherboard and processor are up-to-date.
    4. Make sure that any antivirus or firewall software on your system is disabled.
    5.1 Install Windows Updates
    5.2 upload MSINFO (find please the file attached)
    6. setting up to use Google public DNS services

    After reading some forums, it is recommend to run the program as "administrator" for me it does not make difference it is simply not working...
    I hope the development team as "after market repair" comes up with a patch or what ever to fix it...

    I got again "support" - I mean nice that at least they try to keep me "entertaining" but it is still not working...
    Action (2):
    1. Proxy and Offline Mode
    We also must ensure that Windows is not utilizing any Proxy settings which can cause connectivity problems and that Offline Mode is disabled.
    2. Software Conflicts
    Try updating your Windows Firewall and the firmware for your home router.
    You can also temporarily disable your anti-virus, anti-malware, firewalls, and any other applications that are affecting your network traffic.
    Disable Internet Connection Sharing (ICS).
    If you have an active Virtual Private Network (VPN) connection or software, disable them.
    3. Port Forwarding - If it is not possible to shut-down your firewall, you will need to configure your router and/or firewall to forward the following network ports...
    4. Background Applications (again)
    5. Restrictive Networking Environment - please contact your ISP or network administrator for details on any specific restrictions on the previously mentioned network ports.
    6. Local DNS
    Flush DNS - https://support.ubi.com/en-US/faqs/000024748
    Reset hosts File - http://support.microsoft.com/help/972034

    slowly I feel myself in such kind of testing group... and not who bought and "old working" game...
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