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  1. #1

    Online Service Error 0x70000041

    When trying to get a contact or something online, i get an 'online service error'. Please try again later - but it's been going on for some time.

    The error code is 0x70000041


    Xbox Series X works with other games and on live. I'm not able to search for what this error means.

    Connection is direct ethernet.

    Please advise,
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  2. #2
    Ubi-Swaggins's Avatar Community Manager
    Join Date
    Nov 2017
    Posts
    7,058
    Hey JunkLobster310,

    I am sorry to hear that you are encountering this issue with the connectivity.

    I've searched this code and it comes up under Valhalla, but this has been posted to Odyssey's forums. Can you confirm which title you are having trouble with?
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  3. #3
    Hello Swagg

    Having this above problem also. Platform Xbox series X - Odyssey product. Would be more than happy to buy a materials speed up but seem that you do not want my money...
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  4. #4
    Ubi-Karl's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    3,904
    Hey die4TameR, thanks for reaching out and apologies about the delayed response.

    If issue persists, can you try the following workaround:

    - Turn off your Xbox pressing the logo 10sec on the console

    - Unplug console 10sec, start again

    - Unplug ethernet cable 10 sec and plug it back

    If however problem is still there, let us know and we will look into it further for you!
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  5. #5

    You take my money but don't redpo

    I have just paid for season pass but cannot redeem on my Xbox your stupid errors
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  6. #6
    Ubi-Redbeard's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
    7,279
    @guest-zAUY4iyG - Are you still unable to claim the content?
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  7. #7

    Where is my Game?

    I have been trying to play all afternoon 6/20 but i get the follwoing error:

    A problem occurred while trying to communicate with a Ubisoft online service. Please try again later. Visit http://support.ubisoft.com if the issue persists. [0x70000041]
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  8. #8
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
    Join Date
    Aug 2017
    Posts
    7,771
    Hi laidstickman999,

    Thank you for reporting this to us, we're sorry to hear that's been occurring.

    Just to confirm, which platform are you on and when are you getting this error? Is it as soon as loading the game?
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