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  1. #11
    Originally Posted by ubi-smash Go to original post
    JamieIII: My apologies for the difficulties this issue has been. Please know that this issue has been provided to our development team to further investigate. While I don't have further information to provide at this very moment, we will keep everyone posted once we have further updates to share. Let also assure you that your ticket with our Twitter Support has been provided for the team's investigation even after receiving the notification your ticket has been closed. In the meantime, we truly appreciate you bearing with us as we look into a permanent solution for this problem moving forward.
    Glad I wasn't expecting much development. But seems like it's quite complicated to help players with this game.
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  2. #12
    Ubi-Litten's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    2,021
    Thank for getting back in contact and providing this additional information, we are sorry to hear you have experienced this issue with your game. While I would not be able to provide any further update at this time, please rest assured our teams are looking into this and we will provide any further information as soon as possible.
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