Originally Posted by
ubi-smash
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JamieIII: My apologies for the difficulties this issue has been. Please know that this issue has been provided to our development team to further investigate. While I don't have further information to provide at this very moment, we will keep everyone posted once we have further updates to share. Let also assure you that your ticket with our Twitter Support has been provided for the team's investigation even after receiving the notification your ticket has been closed. In the meantime, we truly appreciate you bearing with us as we look into a permanent solution for this problem moving forward.