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  1. #1

    Misleading promotion

    When i am in games under the division 2 tab i can see the warlords of New York Expansion for 9 DKK at 96% off, but when i clicked it and i was in the buying tab the price changed from 9 dkk to 67 DKK which i think is very misleading and not okay. it is about 7x the promoted price. I wonder if this is legal or just a huge mistake on Ubisoft's side.

    The promotion under the games tab.
    https://imgur.com/a/k6vprXv

    The promotion when i clicked it.
    https://imgur.com/a/xaPjmKo

    The shopping cart after i clicked buy.
    https://imgur.com/a/isngyr7
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  2. #2
    Ubi-Litten's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    2,021
    Thanks for providing this feedback and sorry to hear you have experienced this, our Ubisoft Store team is aware of this issue causing some items to be displayed incorrectly and are looking to get this updated as soon as possible. Please note that the correct price is the one that will be displayed in your checkout / cart and this is also the amount that will be charged if you continue to complete this transaction. Apologies for any confusion or inconvenience this may have caused.
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