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  1. #1

    bought the game but i cant play it. says i need to buy it....

    Hello,

    I bought the game yesterday morning, it shows up in my game list and the money is already from my bank but now i cant play it. it says i have to buy the game again :/
    what can i do?

    thnx in advance.
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  2. #2
    Ubi-Litten's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    2,021
    Thanks for getting in contact and sorry to hear you have been unable to access this game content. If this is still missing from your game library could you please contact us directly through our "Live Chat" service when this is available or via our social media accounts on Facebook / Twitter.
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