1. #1
    Jafin3's Avatar Junior Member
    Join Date
    Mar 2016
    Posts
    11

    I was Charged twice for subscribing Ubisoft plus

    Hey i was charged twice for subscribing to Ubisoft plus please refund the same i have already submitted the ticket and no reply for the same
    USER ID - Jafin3
    Platform- PC
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  2. #2
    Ubi-Keo's Avatar Ubisoft Support Staff
    Join Date
    Jul 2017
    Location
    UK
    Posts
    4,993
    I'm sorry to hear that you have been charged twice for your Ubisoft+ subscription.

    We are currently experiencing a high volume of contacts so it may take longer than usual to respond to your ticket, please bear with us and we will respond to you as fast as we can.
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  3. #3
    same here its a scam ring the bank and get them to retune the money
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  4. #4

    Charged twice

    I was charged two payments of £12.99 for a Ubisoft plus subscription in one day what do I do?
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  5. #5
    UbiKobold's Avatar Ubisoft Support Staff
    Join Date
    Feb 2020
    Posts
    702
    Hello everyone! I am sorry that you all have been experiencing difficulties with your Ubisoft+ Subscription! If you were charged twice for one subscription, you should receive a refund within the next 7-10 business days for the duplicate purchase. Please note that the second charge is an authorization hold, and you can find more information on our site here.
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