1. #1

    Fixit Customization Crash

    Hi Ubi,

    Currently have an issue with "Customizing Teammates" as the entire game crashes when I try to do so.

    I think the issue is entirely with the Fixit Character as I found workarounds to editing Fury and Vasily by going to a bivouac and editing the characters there. The issue comes to Fixit as I am not allowed to customize Fixit even after switching characters.

    Not that it should matter, but I'm running Stadia on a Dell Optiplex 7020:

    Intel i5-4590 @ 3.3 GHz
    16 GB Ram
    Windows 10 Pro 64 bit Version 1909- OS Build 18363.1316

    Below is the video evidence I have:

    https://streamable.com/24qy3k
    https://streamable.com/3ymn4o
    https://streamable.com/0cvv00

    ALTERNATIVE LINKS:
    https://youtu.be/-nSWCJNHUWw
    https://youtu.be/HdOKadxkARs
    https://youtu.be/xagM7-37Uw8
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  2. #2
    Ubi-Spud's Avatar Ubisoft Support Staff
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    Oct 2018
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    Hey Jakes7.5!

    I'm sorry for the late reply, and thanks for the video and description. I've looked into this and it isn't a known issue - I wonder if this is something to do with the save file. Would you be able to create a new save (easy difficulty for testing purposes) and check if it happens in there?
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  3. #3

    Update 1:

    Hi,

    I created a new save and went through the first mission in order to get the teammates. The first video below is the proof that I finished the mission and the first look at the teammate customization. The second video is a confirmation from launch that customization of Fixit is working.

    https://streamable.com/wuqd6w
    https://streamable.com/jkr92b

    It appears to be a save file issue based on what you're saying and what I'm seeing....
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  4. #4
    Ubi-Spud's Avatar Ubisoft Support Staff
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    Oct 2018
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    Originally Posted by Jakes7.5 Go to original post
    Hi,

    I created a new save and went through the first mission in order to get the teammates. The first video below is the proof that I finished the mission and the first look at the teammate customization. The second video is a confirmation from launch that customization of Fixit is working.

    https://streamable.com/wuqd6w
    https://streamable.com/jkr92b

    It appears to be a save file issue based on what you're saying and what I'm seeing....
    Thanks for doing this! That's an odd one indeed. Would you mind creating a case and sharing your case number? I'd like to get this looked into further by the Breakpoint team.
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  5. #5
    Hi Ubi-Spud!

    My case number is 13998768.

    Thanks!
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