1. #1

    no ingame rewards

    Hi,
    I have a problem with the rewards for the production of DLC, in the client I see that I have unlocked all kinds of rewards for this game (right after installing the game ,dno why), unfortunately in the game none of these rewards are unlocked and therefore can not be selected.
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  2. #2

    Me too

    Support said about Ubisoft migration. Don’t give me final countdown and suggest to check this forum.
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  3. #3
    Its a known bug and a fix is on its way. It seems Ubi can't fix their client properly. Thats why the Anno devs will fix this by themselves in their next update.
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  4. #4
    Ubi-TheBerry's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
    Posts
    2,165
    Hey guys!

    Sorry to hear you've been impacted by this issue!

    This is indeed currently under investigation

    We'll be keeping the forums updated as and when we have more information regarding this and when to expect a fix.

    Thank you for your patience and sorry for any inconvenience!
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  5. #5
    yess i have the same probelm for 1 month now. i hope it will be fixed soon
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  6. #6
    Ubi-WheelyDuck's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
    Posts
    1,210
    Originally Posted by milon_ab Go to original post
    yess i have the same probelm for 1 month now. i hope it will be fixed soon
    Hey milon_ab,

    As soon as we have an update we will let players know via the forums
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