🛈 Announcement
Greetings! The Rocksmith forums are now archived and accessible in read-only mode, please go to the new platform to discuss the game
  1. #1

    Ernie Ball Prize Pack hasn't arrived after almost 6 months

    Hi,
    I am aware it can seem rude to demand free stuff.

    Back in July 2020 I won the raffle for Ernie Ball Prize Pack during Dev Stream. UbiJurassic contacted me and asked me for my address etc. He also mentioned that package won't be sent because employees are working remotely for now. I am totally cool with it but I would be thankful for any info how it is going now.

    Proof >>> https://imgur.com/a/RrKYqNt
    Share this post

  2. #2
    Black_Widow9's Avatar Community Representative
    Join Date
    Apr 2007
    Location
    U.S.
    Posts
    16,577
    Hello and welcome to the Forums, Ziomastorm.

    You should have received a message back from our Support Team to the ticket you created about this but I'll share it here as well.

    While our Community Developer has been able to infrequently return to the office to begin shipping out a limited number of packages, a large bulk of prize packs have not yet been sent out for winners. Know that we still have the information you provided, and intend on getting your prize pack out as soon as we are able to.

    If you have any other questions, please let us know.

    Thanks
    Share this post

  3. #3
    pedietz's Avatar Senior Member
    Join Date
    Jun 2012
    Posts
    1,583
    Nothings saying you cant just stop at work for a couple hours...

    Unless ubisoft happens to coexist with a meat packing plant. lol.
    Share this post

  4. #4
    Thanks for response. Although I didn't recieve an email, last message I got is from polish support saying that Rocksmith department is overviewing my ticket. Nevertheless, thank you again. I'll wait
     1 people found this helpful
    Share this post

  5. #5
    Also patiently waiting for a prize^^.

    But we all know that home offices are what we should be doing these days, so take your time!
     1 people found this helpful
    Share this post

  6. #6
    Hello,
    I'd like to inform that the prize pack finally arrived! Sadly, Rocksmith-themed picks weren't there
    Nevertheless I appreciate it <3
     1 people found this helpful
    Share this post

  7. #7
    I Also received mine just two day ago!

    Thanks guys! Mine included the RS picks (Have not decided if I should be sympathetic or if I should gloat... oh who am I kidding) They are really nice, so nice. They made the whole package for me, wouldn't want to be without them for anything!

    In seriousness, Thanks to Erniball and RS team! New strings for both guitar an bass, and a new strap was very welcomed!

    And I do like the new RS pick design! Hope you might receive some in the future Ziomastorm
     1 people found this helpful
    Share this post

  8. #8
    Ok that was embarassing. I checked my package again and picks have slipped under the cardboard. My bad, they are awesome!
    Share this post