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Junior Member
Activation code not valid
Hello! I'm trying to activate the game code, but it says it's invalid. What to do?
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Ubisoft Support Staff
Hey there Sunfck! Welcome to the forums 
I apologise for the delayed response. If you have an activation code showing as invalid, I would recommend opening a support ticket so our team can take a closer look into this for you. You can reach our support teams here:
- Open a Support ticket
- Start a Live chat (Please check your regional opening times!)
- Twitter and Facebook
When opening a ticket, please include a clear, full-screen image of your activation key. If you own the physical version of the game, please include a clear photo that shows the activation key displayed alongside the game disc within the box.
Thanks!
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Junior Member
@Ubi-Borealis thanks for your sharing and specific guidance. I followed and succeeded.
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Community Manager
Thanks for confirming your issue was resolved Marthanno!
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Junior Member
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