1. #1

    Activation code not valid

    Hello! I'm trying to activate the game code, but it says it's invalid. What to do?
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  2. #2
    Ubi-Borealis's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
    Posts
    2,426
    Hey there Sunfck! Welcome to the forums

    I apologise for the delayed response. If you have an activation code showing as invalid, I would recommend opening a support ticket so our team can take a closer look into this for you. You can reach our support teams here:
    - Open a Support ticket
    - Start a Live chat (Please check your regional opening times!)
    - Twitter and Facebook

    When opening a ticket, please include a clear, full-screen image of your activation key. If you own the physical version of the game, please include a clear photo that shows the activation key displayed alongside the game disc within the box.

    Thanks!
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  3. #3
    @Ubi-Borealis thanks for your sharing and specific guidance. I followed and succeeded.
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  4. #4
    Ubi-Swaggins's Avatar Ubisoft Support Staff
    Join Date
    Nov 2017
    Posts
    6,685
    Thanks for confirming your issue was resolved Marthanno!
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  5. #5

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