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  1. #51
    Ubi-TheBerry's Avatar Ubisoft Support Staff
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    Jun 2020
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    Hello guys,

    As above, we haven't had any news to indicate the investigation has closed.

    At the moment, it is still ongoing, however the team are having issues reproducing the issue, which is a key step when addressing issues such as these.

    We have been forwarding any new reports onto the team and will continue to do so, likewise we'll keep you in the loop with any news that is shared by the team

    I'm sorry for any inconvenience caused, but thank you greatly for your patience while the team continues to look into this!
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  2. #52
    Please tell the people that their wage packet be cut by 50% if not fixed in the next week - JOKE. Come on, they must know how to fix, they just have not bothered.
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  3. #53
    Any one at IVT going to fix this.
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  4. #54
    Ubi-Karl's Avatar Ubisoft Support Staff
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    Oct 2018
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    3,801
    Originally Posted by MissCoolCat Go to original post
    Any one at IVT going to fix this.
    Hey MissCoolCat!

    Our team is still working on this.

    There are parts of the process that are taking more time than initially anticipated however our team will continue the investigation.

    Apologies if this has been taking longer than anticipated and thanks for bearing in the meantime.
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  5. #55
    Still waiting in anticipation - lol
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  6. #56
    Ubi-Karl's Avatar Ubisoft Support Staff
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    Oct 2018
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    Originally Posted by MissCoolCat Go to original post
    Still waiting in anticipation - lol
    I understand the urgency regarding this and as soon as we will have any further information, we will share the details with you here, in our official forums.

    Thank you for your continued patience.
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