Hello guys,
As above, we haven't had any news to indicate the investigation has closed.
At the moment, it is still ongoing, however the team are having issues reproducing the issue, which is a key step when addressing issues such as these.
We have been forwarding any new reports onto the team and will continue to do so, likewise we'll keep you in the loop with any news that is shared by the team
I'm sorry for any inconvenience caused, but thank you greatly for your patience while the team continues to look into this!
Hey MissCoolCat!Originally Posted by MissCoolCat Go to original post
Our team is still working on this.
There are parts of the process that are taking more time than initially anticipated however our team will continue the investigation.
Apologies if this has been taking longer than anticipated and thanks for bearing in the meantime.
I understand the urgency regarding this and as soon as we will have any further information, we will share the details with you here, in our official forums.Originally Posted by MissCoolCat Go to original post
Thank you for your continued patience.