1. #1

    Missing 'Ready To Race' Sticker?

    I recently completed a contract that supposedly awarded a KTM branded 'Ready To Race' sticker, but for the life of me I can't find it anywhere in my sticker inventory. Is this a known issue or am I looking in the wrong place?
    Share this post

  2. #2
    I don't remember ever seeing that one...
    Share this post

  3. #3
    I didn't think to grab a screenshot at the time because...well...I assumed the sticker would be in my inventory.

    Oh well. I have a support ticket out so we'll see. I'm kind of a KTM enthusiast and this was the only sticker I've seen so far that was branded as such.
    Share this post

  4. #4
    Ubi-Mark.'s Avatar Ubisoft Support Staff
    Join Date
    Nov 2017
    Location
    Base of Operation
    Posts
    6,899
    Hello Pyro.GX,

    Thank you for bringing this to our attention! Can you please provide us with your support ticket number, so we can have a look?Many thanks and if you have any additional questions, please let us know.
    Share this post

  5. #5
    Hey Mark! Absolutely, the case number is 13831417.

    Thanks!
    Share this post

  6. #6
    Ubi-Swaggins's Avatar Community Manager
    Join Date
    Nov 2017
    Posts
    7,058
    I have checked in with the team and it appears the ticket is still ongoing Pyro.GX.

    I would advise continuing with the support team to get it looked into further.
    Share this post

  7. #7
    It's been ongoing for nearly 2 years. The support team did send me a brief response which stated "Your feedback has been marked and will be escalated up to the development team." but I'm not expecting the issue to get fixed at this point.
    Share this post

  8. #8
    Ubi-Litten's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    2,021
    Thanks for providing this feedback, I can see you have recently been contacted b a member of our support team regarding your query but if you have any additional questions regarding the information you were provided I would suggest to submit this directly via your support ticket by going to the "My Cases" section of our support site. Apologies for any confusion or inconvenience caused.
    Share this post