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  1. #1

    Framerate too low

    When I start the game, the framerate stables at aroun 35-45 fps. But eventually, it will suddenly drop down to 20 fps and will stay so until I restart the game.
    I refuse think that this is a performance problem, since I can play watch dogs 2 with high settings and it would never drop down below 35 fps. In addition, no matter the graphic settings I put, either very low or ultra, it will always drop down to 20 fps overtime
    I tried everything I can to fix this problem. I tried lowering the settings even more, optimizing with NVidia, overclocking, cleaning the storage, checked for malware, there were no apps running in the background, but none of these helped at all.
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  2. #2
    Ubi-Spud's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    3,226
    Hey Richard20065!

    I'm sorry that you ar having performance issues. Would you mind posting your PC specs? Is the game installed on the same HDD as your OS?
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  3. #3
    Hello,
    Sorry for the late reply. I don't know how exactly should I show my specs, but here are the fundamentals:
    CPU: i7 8565u
    GPU: MX250
    12GB of ram

    But with MX250, it supposedly should be able to run this game at at least 30 fps on medium right?
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  4. #4
    And yes, I installed the game in my computer's SSD
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  5. #5
    Ubi-Borealis's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
    Posts
    2,470
    It looks like you're using a laptop, Richard20065. Please note that laptop models of these desktop cards may work as long as their performance is on-par with the minimum configuration.

    I've taken a look and your graphics card, the GeForce MX250, doesn't look like it quite meets the minimum requirements for the game. This could be why you're encountering performance issues.

    Whilst it is possible to run a game on a system that is below requirements, we're unable to guarantee that it'll run at optimal condition. If you haven't already, I would recommend trying these troubleshooting steps. I'm aware you've already tried a few (such as disabling background applications) but can you please try the others?

    Thanks!
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