1. #1

    After one day my game account banned for ????

    SIR

    I BOUGHT ON 10-01-2021 A ACCOUNT UBISOFT + WITH THE GAME DIVISION 2

    WITH SOME FRIEND I LEVELD UP FAST TO PLAY IN A TEAM WITH GOOD PLAYERS.

    IN A TEAM

    TODAY I LIKE TO PLAY MORE

    I THE MAIN SCREEN COMING YOU ACCOUNT IS BANNED ???

    SO I PAY FOR THE GAME IN THE GAME I PAY FOR SOME THING , AND IN ONE DAY ALL AWAY ??

    wHY ??? IS SOME ONE HACKED ME.

    NICE IN CORONA TIME I LIKE TO PLAY A GAME AND EVERY BODY SAY GO UBISOFT + AND NOW THIS

    HOPE YOU CAN FIX IT BACK AND I CAN PLAY MY GAME !!!!


    REGARDS Oo-Wanderer-oO



    ASPIRE@CAIWAY.NET
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  2. #2

    Help please ???

    YOUR MESSAGE
    Dir sir

    I am 63 years old bought the game on 10/1 yesterday

    played with a clan so i can fast level up the say.

    i was having a god night.

    today i liked to play and now i have a ban ???

    so i have trow my money away

    what can we due i due not now what i did wrong.....

    regards erich

    aspire@caiway.net
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  3. #3
    I HAD EXACTLY THE SAME WTH!!!!!!

    PAYED 10 january 2021 for 30 days.....

    GOt 1 day then my accnt was stopped? and didnt get money back>???

    OFCOURSE THEY HAVE NO PHONENUMBNER IN THE NETHERLANDS BECAUSE ITS EASYER TO RUN AWAY FROM YOUR PROBLEMS...

    I WANT MY MONEY OR GAMETIME.
     1 people found this helpful
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  4. #4

    3 days gone

    Still no reaction of ubisoft +
    they like to sell
    But helping.
    so i think other people can send information about other players and then you get a bann for misbehavior.
    damm the world is sick.
    buy a game and i one day banned.

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  5. #5
    UbiKobold's Avatar Ubisoft Support Staff
    Join Date
    Feb 2020
    Posts
    1,021
    Hey there everyone, and thank you all for your patience!

    Oo-Wanderer-oO: I am sorry for any trouble that this ban may have caused. To submit a ban appeal, please create a support ticket here and one of our agents can look further into this for you.

    Tisko199999992: It sounds like you may be referring to your entire Ubisoft+ Subscription being suspended as opposed to having a ban on one of the games. I believe I have responded in regards to this on a separate thread, but just in case, your Subscription is currently showing as active. If you are still unable to access your games however, please let me know!

    Xx-WANDERER-xX: I did not notice a Ubisoft+ Subscription on your account, nor a ban when checking over a few games. It sounds like you may have contacted Support. Do you have a ticket number, or would you be able to provide a little more information about the problem you are facing with your account?
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  6. #6
    Dir Sir.

    Oo-Wanderer-oO account is still banned.

    xx-Wanderer-xx account is working , bought a new one. !! because Oo-Wanderer-oO was banned and i like your games.

    and ubisoft !!! people are comming to take a account because good twitch streamers let you see a hell of a game.

    so you like to play to !! but banned for no reason in one damm day whoo !!!


    thanks for the reply and hope my account will released son again !!!


    Oo-Wanderer-oO
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  7. #7

    Not possible to make a ticket on dutch site

    Dir Sir,

    not possible to make a support ticket,

    on the redericht to inglish i have due that allready !!! No Responce at all.


    --------------------

    Vertel ons alstublieft over uw probleem.
    Alle velden zijn nodig

    Ubisoft Support - Veranderingen aan ondersteuning met betrekking tot COVID-19

    In het licht van de huidige situatie, beperken we onze ondersteuning tijdelijk tot alleen Engelse live chat.

    Zorgen voor de gezondheid en het welzijn van onze teams is altijd een van onze topprioriteiten. We volgen de ontwikkelingen van het coronavirus (COVID-19) op de voet en passen onze reactie aan naarmate de situatie zich ontwikkelt. Als gevolg hiervan schorten we de ondersteuning in Nederlands op, maar kunnen we je nog steeds helpen in het Engels. We beperken onze ondersteuning ook tijdelijk tot live chat.

    We stellen jouw geduld in deze tijd op prijs en nodigen je uit om onze beschikbare ondersteuningsartikelen te raadplegen.

    Ga door naar Engelse ondersteuning !!!!!!!!!! <--------- done that 2 times allready.
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  8. #8

    my account where i write on is a long time old account.

    Dir Sir.

    xx-Wanderer-xx account is working , This is a old account !!! with games on it. to not to bee confused.

    Oo-wanderer-oO is the account that is new and banned, this one was bought because in ubisoft + it was with option fast lvl up to lvl 30 pack !! for the mount payment off 14,99.

    and now i ask to why it is in other countries damm cheaper.

    but that one is Banned for ?? in one day !!
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  9. #9

    support sleeping ???????????????????????????????

    Liggen jullie te maffen, neem aan met corona zitten jullie achter de monitor
    en help je je klanten

    maar nee Ubisoft is me zwaar tegen gevallen.

    we gaan maar eens een stukje op dumpert.nl maken.

    sorry maar nu meer dan 5 dagen geen responce

    00wanderer00
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  10. #10

    why ???

    waarom antwoordt er niemand

    wat een slechte service !!!!!!!!!!!
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