1. #1

    pc shuts down when playing r6

    PLS hhelp.

    pc shuts down when playing r6.

    psu 600w +80 gold. 5 3600, 2060 16gb ram
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  2. #2

    hi ,

    only thing can think of might be your temp, because when your pc gets too hot it will shut down....
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  3. #3
    Ubi-Milky's Avatar Ubisoft Support Staff
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    Hey I.want.fanta, thanks for getting in contact with us.

    Are you alt tabbing between any other programs, or do you have any software running in the background that you can disable through Task Manager?

    Do you use any software in the background when playing the game such as -

    Full Screen Game Overlays - Overwolf / Geforce Experience
    VoIP and Chat services - TeamSpeak / Mumble / Discord / Skype / Raptr
    RGB controllers - Razer Synapse / SteelSeries Engine / Logitech G Hub / Corsair iCue
    Overclocking Software - EVGA Precision X / MSI Afterburner / RivaTuner / ASUS GPU Tweak / ASUS Smart Doctor / Gamer OSD
    Hardware monitoring - MSI Kombuster / Fraps
    Streaming software - OBS, Xsplit Gamecaster
    Peer to Peer software - BitTorrent / uTorrent
    VPN - Hamachi


    If so, please disable these applications from running in the background to stop any extra strain on your PC, by performing a full 'clean boot' and disabling in Task Manager.

    Have you also been able to check your Ram usage in Task Manager when running the game or do you have a hardware monitoring program to check the temperature of your CPU when running the game as B_SoF suggested?
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  4. #4
    Do you use any software in the background when playing the game such as -

    Full Screen Game Overlays - Overwolf / Geforce Experience

    If so, please disable these applications from running in the background to stop any extra strain on your PC, by performing a full 'clean boot' and disabling in Task Manager.
    Hi Ubi-Milky,

    I'm Dana, from Overwolf, and I came across a few of your posts here in the forums, as well as in several Steam Discussions, in which you've mentioned that Overwolf should be disabled.
    I was hoping you could share some information about this with me, since we are not aware (nor have we heard from our users) of any issues with Overwolf and Rainbow Six Siege (or other Ubisoft games, for that matter).

    Thank you!
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  5. #5
    Ubi-TheBerry's Avatar Ubisoft Support Staff
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    Jun 2020
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    Originally Posted by overwolfqa Go to original post
    Hi Ubi-Milky,

    I'm Dana, from Overwolf, and I came across a few of your posts here in the forums, as well as in several Steam Discussions, in which you've mentioned that Overwolf should be disabled.
    I was hoping you could share some information about this with me, since we are not aware (nor have we heard from our users) of any issues with Overwolf and Rainbow Six Siege (or other Ubisoft games, for that matter).

    Thank you!
    Hey Dana,

    The above mentioned programs, which you can read more on here. - have been known in the past to cause potential disruption in the running of some titles.

    With this in mind, we do suggest players to disable and then gradually re-enable these applications for testing purposes to see if this is the case and help identify a potential cause.

    Overwolf specifically is not a high documented recent cause, however the steps do still apply if it is running alongside the game as it can lead to higher power consumption / more memory being required and resulting in crashes.

    I hope this clears some things up and if there's anything else we can help with, please let us know!
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  6. #6
    Originally Posted by Ubi-TheBerry Go to original post
    Hey Dana,

    The above mentioned programs, which you can read more on here. - have been known in the past to cause potential disruption in the running of some titles.

    With this in mind, we do suggest players to disable and then gradually re-enable these applications for testing purposes to see if this is the case and help identify a potential cause.

    Overwolf specifically is not a high documented recent cause, however the steps do still apply if it is running alongside the game as it can lead to higher power consumption / more memory being required and resulting in crashes.

    I hope this clears some things up and if there's anything else we can help with, please let us know!
    Hey Ubi-TheBerry,

    Thank you for your reply!

    We are constantly working to improve and to optimize Overwolf's processes in order to lower resource consumption as much as possible

    In any case, I would just like to note that our team will be happy to hear from any Overwolf users who come across any issues while playing. We can be reached at https://support.overwolf.com/en/support/tickets/new.

    Thanks!
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