1. #1

    hey GUYS PLS HELP - ownership problem

    my game wont start i rebuld my brand new gaming pc and i downloaded r6 top play after the game sayys there is issue with owning this product what can i do ?
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  2. #2
    Ubi-Milky's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
    Hi FoszterBandit, this usually means that you are logging into the game with the incorrect Ubisoft Account.

    Do you have more than one account? If you are unsure you can contact us through our support site with more details and we can try and locate the correct account and see what account the game is linked to from our side.

    You can contact us through any of these channels -

    Twitter Support - https://twitter.com/UbisoftSupport
    Facebook Support - https://www.facebook.com/UbisoftSupportUK/
    Ubisoft Support Website - https://support.ubisoft.com/en-gb/Cases/New

    Please make sure to tell us of the platform you have linked to your Ubisoft Account, the platform usernames and any email addressed you may have used with your Ubisoft Account, thanks!
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