1. #1

    Refresh Rate is stuck at 60Hz

    I have an Asus gaming laptop that has a Built-in 120Hz refresh rate screen however in the game Rainbow Six Seige the only option available is 60Hz, I tried many things like putting the game in full screen, enabling and disabling v-sync, and changing my game settings from the game files ( Gamesettings.ini). I would really appreciate it if you could help me with my issue.
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  2. #2
    Ubi-Milky's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
    Hello Wawa_Senpai, thank you for getting in touch.

    Do you know if you have more than one GPU in your laptop, such as an integrated and dedicated GPU like you sometimes have in PCs?

    What is the make of your GPU please? Are you able to find out by running a dxdiag report?

    This article should show you how to create a dxdiag system report - https://support.ubisoft.com/en-gb/Article/000078583

    Once you can let me know these details I will do my best to investigate this further for you.
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  3. #3

    same problem here

    i have the same exact problem here, my refresh rate is on 60Hz and i cant change it.
    i have a ryzen 5 4600h, gtx 1650 and my monitor is 144hz. the game used to be on 144hz a while ago but now its just stopped there on 60hz and i cant do anything to it,
    i tried the game settings file thing but it didn't work.
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