1. #1

    Charged twice!!!

    I was charged twice for Ubisoft+
    I paid for my sub and 2 hours later charged again.
    Please fix this.
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  2. #2
    Ubi-Ginge's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    2,991
    Hi MichalPlayer!
    You can find more information on this here

    If you still have queries and/or issues after checking this article, please can you contact us via DM on Twitter, Facecbook PM, or by setting up a case on our support site
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  3. #3

    My subscriptions charged twice..

    Dear Support Team!

    Today 22:42 I pay once for the UPLAY+, but 23:01 charged the money again.
    Please contact with me about this problem and please pay back the second amount.

    Thank you
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  4. #4
    I was charged twice like 13 days ago and still nothing. Ubisoft really out here stealing people money. Image paying 100 euro/dollars for game and being charged again. Yeah that happened to people before.
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  5. #5
    Ubi-Viral's Avatar Ubisoft Support Staff
    Join Date
    Oct 2015
    Posts
    3,186
    Originally Posted by MGabee22 Go to original post
    Dear Support Team!

    Today 22:42 I pay once for the UPLAY+, but 23:01 charged the money again.
    Please contact with me about this problem and please pay back the second amount.

    Thank you
    Originally Posted by MichalPlayer Go to original post
    I was charged twice like 13 days ago and still nothing. Ubisoft really out here stealing people money. Image paying 100 euro/dollars for game and being charged again. Yeah that happened to people before.
    Hey!

    Sorry to hear that you have both been charged twice. Is your subscription still active at the moment? Has this duplicate charge shown back on your bank account?
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