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  1. #1

    I couldn't move in Far Cry 4

    Update: I found the cause, it conflicts with a typing software (EVKey, Unikey).

    Hi, my English is not very good.

    My keyboard doesn't work in Far Cry 4, I can't move or do anything except hover.
    I tried in Far Cry Primal it was completely normal and all other games it just got bugs on Far Cry 4.
    I use Windows 10 - 64 bit

    DxDiag.txt
    https://pastebin.com/FnzD8CxV


    msinfo.txt
    https://pastebin.com/K0JX4PcP
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  2. #2
    Ubi-Swaggins's Avatar Community Manager
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    Hey lythanhphuc,

    I am sorry to hear that.

    What keyboard do you use? Have you run through the steps for verifying your files?
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  3. #3
    Update: I found the cause, it conflicts with a typing software (EVKey, Unikey).

    Thanks for your support.

    I use Royal Kludge RK950 keyboard with USB 2.0 connector

    I bought the game and downloaded the game on Steam, I verified the file via Steam but the error still persists (I can't find the file authentication on Ubisoft because I downloaded the game via Steam). I also started the game and Ubisoft with admin rights.

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  4. #4
    Ubi-Mark.'s Avatar Ubisoft Support Staff
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    Thanks for the update! Can you please confirm if you're able to play your game with your keyboard with no issues after finding the cause of this issue?
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  5. #5
    My keyboard is completely normal, every problem is just due to software conflict.
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  6. #6
    Ubi-Mark.'s Avatar Ubisoft Support Staff
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    Thank you for the clarification! I'm glad that the issue has been resolved for you. Happy gaming and if you have any other questions, feel free to update this thread.
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