1. #1

    Banned for no actual reason

    Hey, I hope you guys are doing well, because I'm not. Today, I was playing ranked with my friend and I got banned. I'm currently sitting at gold 3. I am level 274 and I have over 3000 hours on steam. So, I don't know what you guys banned me for. What is this, Ubisoft?
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  2. #2
    Ubi-Karl's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    3,191
    Hey Trickyyyyyyyyy, thanks for reaching out to us!

    If you would like to find more information about your suspension or appeal it, we will be more than happy to look into it however it's something we will be unable to discuss in forums, therefore please reach out to us via one of the following channels and we will get back to you at the earliest possible convenience:

    1. Support website
    2. Facebook
    3. Twitter

    Should you have any further questions, let us know!
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  3. #3
    same happened to me, and I wonder how it's possible ! I played only few times, I am not good at all, mostly played with friends (not the online games, but by inviting your contacts to a game).. I am pretty much new to this game, so my stats are certainly not pointing to something suspicious !!

    I don't care much as I don't play much online, but I just don't understand how that can happen...
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  4. #4
    Ubi-WheelyDuck's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
    Posts
    1,210
    Originally Posted by christian.dion Go to original post
    same happened to me, and I wonder how it's possible ! I played only few times, I am not good at all, mostly played with friends (not the online games, but by inviting your contacts to a game).. I am pretty much new to this game, so my stats are certainly not pointing to something suspicious !!

    I don't care much as I don't play much online, but I just don't understand how that can happen...
    Hey christian.dion,

    Thank you for for your message.

    As Ubi-Karl advised we would suggest getting in contact with us directly if you would like us to look into a ban as this not something we can discuss over the forum.

    Many thanks
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