🛈 Announcement
Greetings! Assassin's Creed forums are now archived and accessible in read-only mode, please go to the new platform to discuss the game.
  1. #1

    Uplay cant acces my reward's

    I have been playing ac odyssey for a while, but since Uplay was updated i cant get my rewards from the shop, some even the ones i have redeemed i cant aces! Plz fix
    Share this post

  2. #2
    Ghost416's Avatar Senior Member
    Join Date
    Feb 2009
    Posts
    3,451
    Unfortunately, it's beginning to look like Ubisoft isn't going to do anything about this. Rewards were supposed to be briefly unavailable while Odyssey transitioned to Connect in early October. It's now January and still no word on a fix.
     1 people found this helpful
    Share this post

  3. #3
    Yeah so anything you earned in the Ubisoft Club/Connect was a waste of time. Meaning that if you start a new game you lose the rewards like the Ship Lieutenant, the 2 Outfits and the Quest.
    Share this post

  4. #4
    KmarkoPL's Avatar Banned
    Join Date
    Aug 2007
    Posts
    2,775
    Originally Posted by LeoRaptor1979 Go to original post
    Yeah so anything you earned in the Ubisoft Club/Connect was a waste of time. Meaning that if you start a new game you lose the rewards like the Ship Lieutenant, the 2 Outfits and the Quest.
    Once you claimed the rewards already from Uplay club, they will be in store owned section permanently.
    Share this post

  5. #5
    Ghost416's Avatar Senior Member
    Join Date
    Feb 2009
    Posts
    3,451
    Originally Posted by KmarkoPL Go to original post
    Once you claimed the rewards already from Uplay club, they will be in store owned section permanently.
    Multiple people have reported that they aren't showing up to be redeemed there.
    Share this post

  6. #6
    It cant be that difficult to fix it?
    Share this post

  7. #7
    Originally Posted by Ghost416 Go to original post
    Unfortunately, it's beginning to look like Ubisoft isn't going to do anything about this. Rewards were supposed to be briefly unavailable while Odyssey transitioned to Connect in early October. It's now January and still no word on a fix.
    they did update the Interface of the Ubisoft club in-game (just checked it)
    Share this post

  8. #8
    Ubi-Karl's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    3,904
    Hey guys!

    This issue should now be resolved, therefore try verifying your game files and all of your rewards should now be accessible.

    Apologies if this has been taking longer than anticipated and should you have any questions, let us know!
    Share this post