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  1. #1

    Can't get in

    Hi
    I have got The Crew for two weeks it work ok till now.
    I cant even get to game, i can get to menu (Continue, options, etc.), the i vote continue and it kicks me back with error code:#4_a7476b7d_1
    I read something about end of trial version but i have ultimate edition on CD for PS4.

    And there is one more thing i can't login to my ubisoft account in The Crew when i write down my e-mail adress instead of .cz it shows up 3 black squares.

    I'm lookin' forward to fast answer.
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  2. #2

    anche a me non fa giocare

    Pure io non riesco a giocare a the crew, pur avendo l'ultimate edition. È davvero strano che mi dice che i servizi the crew non sono disponibili, perché fino a pochi giorni fa riuscivo a giocare! Per favore risolvete questo problema
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  3. #3
    Ubi-Orion's Avatar Ubisoft Support Staff
    Join Date
    Dec 2018
    Posts
    2,324
    Originally Posted by mikumi123 Go to original post
    Hi
    I have got The Crew for two weeks it work ok till now.
    I cant even get to game, i can get to menu (Continue, options, etc.), the i vote continue and it kicks me back with error code:#4_a7476b7d_1
    I read something about end of trial version but i have ultimate edition on CD for PS4.

    And there is one more thing i can't login to my ubisoft account in The Crew when i write down my e-mail adress instead of .cz it shows up 3 black squares.

    I'm lookin' forward to fast answer.
    Hey there.

    Apologies for the delay in getting back to you on this. If you are still experiencing connectivity issues please give our connectivity troubleshooting a try first of all and if the issues persist please open a support case with us so we can investigate further. You can reach us either through the support website by opening a live chat session or alternatively through our social media accounts on Facebook and Twitter and they will be able to create a support case for you. Thanks!

    Originally Posted by TitledBat483 Go to original post
    Pure io non riesco a giocare a the crew, pur avendo l'ultimate edition. È davvero strano che mi dice che i servizi the crew non sono disponibili, perché fino a pochi giorni fa riuscivo a giocare! Per favore risolvete questo problema
    Hey there.

    Unfortunately we're not able to offer Italian language support from this forum. If you're able to translate to English I'd be happy to assist you here. Alternatively if you open a support case from here we do have Italian support who will assist you further via live chat during our opening hours.

    Thanks!
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