1. #1

    Screen flickering black and white whilst playing.

    Hi, I recently bought and downloaded Immortals Fenyx rising and installed it via Ubisoft connect. When I load into the world the screen flickers black and white and I do not know why. This problem hasn't occurred with any other Ubisoft games I have. All my drivers are up to date and I have tried all the things from the troubleshooting forum post.

    My PC specifications are:
    - Windows 10 64-bit, Ryzen 3 1200 @ 3.7GHz, 16GB DDR4 2666MHz RAM, 7.2K RPM HDD, Geforce GTX 1060 GB

    I have recorded and uploaded the issue here:
    https://youtu.be/auixqiQbIHs
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  2. #2
    Ubi-Litten's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    2,021
    Hi there, sorry you are still experiencing these performance issues in game. While I understand you may have already completed some of these steps, could we ask that you have attempt our basic troubleshooting steps as outlined here.
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  3. #3
    I have tried all the things from the this page and none of them have worked.
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  4. #4
    I just downloaded the demo and this same thing is happening. I am also having this exact issue with AC Valhalla. Nothing I do seems to fix it.
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  5. #5
    same issue, occasionaly textures flickering
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  6. #6
    Ubi-Mushy's Avatar Ubisoft Support Staff
    Join Date
    Apr 2021
    Posts
    8
    Hey r_mistry9, sorry to hear the issue persists. I saw you created a support ticket, so I was able to take a look at your system files. Could you follow the steps in this FAQ and update your case if that doesn't solve things?

    @Per.r I see you also submitted a case, and the team suggested the steps in that same FAQ. Were you able to complete those steps?

    Sorry to hear you're also having this issue, CrashingWaves. Did you complete our basic PC troubleshooting? If so, I recommend creating a ticket and submitting your system files as well.
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