1. #1

    Game more unstable on Android?

    Is it just me, or does it seem like over the last few days the Android version of the game has become WAY more likely to crash?

    Like, almost everything you do could lead to the game crashing. I've noticed this reliably happening whenever I send anyone to gather stone/wood, but it could be almost anything.

    It got to the point where, out of curiosity, I tried playing the game in 'airplane mode', and... yeah, way more stable.

    So it's actually my internet connection? Or the game's internet connection? I dunno.

    ...anyone else getting this?

  2. #2
    Evie..Frye's Avatar Senior Member
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    Originally Posted by darthmarsden Go to original post
    Is it just me, or does it seem like over the last few days the Android version of the game has become WAY more likely to crash?

    Like, almost everything you do could lead to the game crashing. I've noticed this reliably happening whenever I send anyone to gather stone/wood, but it could be almost anything.

    It got to the point where, out of curiosity, I tried playing the game in 'airplane mode', and... yeah, way more stable.

    So it's actually my internet connection? Or the game's internet connection? I dunno.

    ...anyone else getting this?
    Hi Darthmarsden

    Sorry to hear that
    I guess the crash of the game is caused by the device you are using
    I am using the BlueStacks program on my computer and I never had a crash
    BlueStacks program is based on Android operating system

  3. #3
    Yeah, first chance I can, I'm transferring my save to Bluestacks. For now though...

  4. #4
    Evie..Frye's Avatar Senior Member
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    Originally Posted by darthmarsden Go to original post
    Yeah, first chance I can, I'm transferring my save to Bluestacks. For now though...
    I hope this fixes your problem
    As far as I know your game is not connected with Facebook
    How will you transfer your game information to BlueStacks if there is no Facebook connection?

    What you need to pay attention to when logging into BlueStacks:
    Whether your information on the previous device of the game is synchronized with BlueStacks

    This happened to me once, so I suggest you pay attention
    My heroes, who were 5 Stars DNA on my previous device, were 1 Stars DNA when I connected to BlueStacks, and therefore I switched back to my previous device, then synced my account back to BlueStacks and had no such problem.

    After synchronizing your information with BlueStacks, pay attention to all details such as your Brotherhood Level, Helix Credits / Rift Tokens / Coins Amount / Hero's Gear, Levels, Star Levels, if one of these is wrong, go back to your old device.

    if you encounter "Save Conflict" error while on your old device. Use the "Select Device" command

  5. #5
    I'm waiting for the Android device transfer thing they said they were going to implement MONTHS ago.

    Would be nice if we could get an update on that...

  6. #6
    Originally Posted by darthmarsden Go to original post
    I'm waiting for the Android device transfer thing they said they were going to implement MONTHS ago.

    Would be nice if we could get an update on that...
    I can't even comment on that...

  7. #7
    Originally Posted by darthmarsden Go to original post
    I'm waiting for the Android device transfer thing they said they were going to implement MONTHS ago.

    Would be nice if we could get an update on that...
    We're getting it Soon™

    (Disclaimer: Soon™ designates a period of time that can range from 2 weeks to 2 years)

  8. #8
    Time for me to resurrect this thread again (though it's only like a week and a half later, so...).

    I couldn't get past Chapter 3 in the latest 'Echoes Through The Animus' event while playing as Najima. It crashed every single time I tried to play it, whether while loading the mission or when I reached the third room. This only stopped when I stopped using her and instead used a different character (Altair).

    I've actually experienced something like this in the past - using the Synch heroes in an actual mission guaranteed that the game would crash. It was a while ago though, so I couldn't tell you which one. Might have been the first Valhalla/Eivor event.

    Has anyone else experienced more frequent crashes like this? I've lost something like 75 Rift Tokens as a result, and it's endlessly frustrating.

  9. #9
    Evie..Frye's Avatar Senior Member
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    Originally Posted by darthmarsden Go to original post
    Time for me to resurrect this thread again (though it's only like a week and a half later, so...).

    I couldn't get past Chapter 3 in the latest 'Echoes Through The Animus' event while playing as Najima. It crashed every single time I tried to play it, whether while loading the mission or when I reached the third room. This only stopped when I stopped using her and instead used a different character (Altair).

    I've actually experienced something like this in the past - using the Synch heroes in an actual mission guaranteed that the game would crash. It was a while ago though, so I couldn't tell you which one. Might have been the first Valhalla/Eivor event.

    Has anyone else experienced more frequent crashes like this? I've lost something like 75 Rift Tokens as a result, and it's endlessly frustrating.
    Hi Darthmarsden
    How are you my friend,I hope you are fine

    Oh My God
    This is the first time I've heard something like this
    I hope this bug is fixed

    Do you encounter a bug in the game when you use Najma's Lockpick skill? Perhaps Najma's specific skill is malfunctioning.

    Can you fill in the problems you encounter with this error according to the "Bug Reports Form", if you want, I can share the problems you encounter with this error on the official ACR Discord channel in the "bug-reports" tab.

    Bug Reports Form

    Please copy and paste the following form when entering bug reports:
    *Bold = required.

    Title:
    Description/repro steps:
    Context (ex. Mission name):
    Device info:
    Game version:
    Brotherhood name or player ID:
    Notable preconditions:
    Time of day:
    Example (screenshot or video):

    ------------------------------------------------------------------------------------------------------------------
    Example of Bug Reports Form

    Title: Instantly crashes on 12/22/2020 update.
    Description/repro steps: Updated game, launched, saw ubisoft logo for 1/8 of a second then goes back to home/switcher. Installed game, launched and same. Able to reproduce problem consistently.
    Context (ex. Mission name): N/A
    Device info: iPhone X Max iOS 12
    Game version: Current
    Brotherhood name or player ID: 1234567890
    Notable preconditions: N/A
    Time of day: All
    Example (screenshot or video): N/A since it just crashes to switcher.

  10. #10
    Sorry to hear that, darthmarsden. I'm not experiencing any trouble at all.