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  1. #1

    Ghost Recon Wildlands

    Anyone else having issues with this game? I had a 20gb update on it the other day (despite its age) and now it's freezing every few minutes. It happened before and Ubisoft just had me keep running tests and sending results but it sort of ironed itself out eventually. Since this last update it's happening again and their support team isn't available for emails or chat so I'm stuck. pretty unhappy with it to be honest.
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  2. #2
    UbiKoality's Avatar Ubisoft Support Staff
    Join Date
    Sep 2019
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    2,066
    Hey typhon219! First, please be advised that I've moved your post to the Player Support subforums for visibility and reporting purposes. Second, I'm incredibly sorry to hear about the freezing you've been having trouble with in Ghost Recon Wildlands! Your disappointment is completely understandable. Moving forward, since this started happening after a recent update, please verify the game's files in Ubisoft Connect. I generally recommend completing this after updates as it replaces any missing or corrupted files that may have popped up and starting causing problems. It will also ensure everything required for the game is properly installed on your system! Then, please run the game as an administrator to see if that makes any improvements. Afterward, I would strongly suggest completing the rest of our technical troubleshooting guide.

    However, if the freezing persists even after completing everything recommended above, please reach out to our team on Facebook or Twitter. They would be glad to continue working with you!
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