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  1. #1

    Need open game several times to enable Xbox controller in game!

    Hi, I'am having a strange problem with GRW:
    -I need open game several times in order to do my controller work!
    Similar issue happens with Watchdogs 2, but for this one, launching game a second time solve issue (first time when turnon the PC and launch game, controllers aren't recognized 100% times, but launch game by second time solve this, 100% too), but for GRW, it's random and harder to "enable" controller.

    More strange than that, the controller works at Ubisoft connect overlay, but not on game

    Tried all sort of things:
    -uninstall/install controller drivers/remove controller of device manager;
    -add game as non steam game in steam (with disable, enabled xbox controller support);
    -launch game in ubisoft connect without steam opened;
    -mess with controller options ingame;
    -testing with Xbox One and Series S|X controllers;
    -disable MSI afterburn overlay;
    -launch ubisoft connect and/or steam as administrator.

    Additional Info:
    -Game runs fine in my PC (stable/locked 60fps/without lag/stutter iss);
    -Windows and controller firmware updated to latest version;
    -Only two games with this issues until now were WD2 and GRW, but GRW is worse as stated above!


    It's a small issue but annoying, because GRW launch not so fast.
    Any help appreciated.
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  2. #2
    Ubi-Redbeard's Avatar Ubisoft Support Staff
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    Mar 2017
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    7,279
    Hi bvgpranksr,

    Sorry to hear this is occurring for you.

    Could you please reach out to us via live chat, Twitter or Facebook and submit your system files for investigation?
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  3. #3
    Originally Posted by Ubi-Redbeard Go to original post
    Hi bvgpranksr,

    Sorry to hear this is occurring for you.

    Could you please reach out to us via live chat, Twitter or Facebook and submit your system files for investigation?
    Thanks for reply!
    Share this post

  4. #4
    Ubi-Redbeard's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
    7,279
    Are you still experiencing this issue, bvgpranksr?
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