Hello!
I just bought the Anno 1503 History Edition from the Uplay store.
When i start it , it shows the Intro Sequence but after that it crashes.
I already tried reinstalling it or relocating it but with no success.
Online i read that Anno 1503 isnt working on Win 10 anymorebut i think since this is a new version it cant be because of that.
Can somebody help pls? It was my favourite Anno Version and id really like to play it again.
Thanks in advance!
Can you put up some specs? Like video card, CPU, and Memory?
MINIMUM
Minimum specifications - 30FPS @720p:
Preset: Low
FX 4130 – 3.9 Ghz + GTX 660 – 2Gb + 4 Gb RAM, Windows 7
FX 4130 – 3.9 Ghz + R7 265 – 2Gb + 4 Gb RAM, Windows 7
I3-3220 – 3.3 Ghz + GTX 660 – 2Gb + 4 Gb RAM, Windows 7
I3-3220 – 3.3 Ghz + R7 265 – 2Gb + 4 Gb RAM, Windows 7
RECOMMENDED
Recommended specifications - 30FPS @1080p:
Preset: Very High
I5-4460 – 3.2 Ghz + GTX 770 – 4 Gb + 4 Gb RAM, Windows 10
I5-4460 – 3.2 Ghz + RX 470 – 4 Gb + 4 Gb RAM, Windows 10
Ryzen5 1600 – 3.2 Ghz + GTX 770 – 4 Gb + 4 Gb RAM, Windows 10
Ryzen5 1600 – 3.2 Ghz + RX 470 – 4 Gb + 4 Gb RAM, Windows 10
Hello!
Just like dmdilks, I believe it would be useful for us to see your technical specifications.
If you meet the criteria and your issue persists, please follow these steps: https://support.ubisoft.com/Article/000061047
All the best!
That is certainly more than enough, you have a very good systemOriginally Posted by Murmel_Power Go to original post
Were you able to try the steps in the support article above?
If the issue persists, please contact us directly -
Email Support / Live Chat: https://support.ubi.com/Cases/New
Twitter: https://twitter.com/UbisoftSupport
Facebook: https://www.facebook.com/UbisoftSupport/
We will need the following system files to check for errors -
MsInfo: https://support.ubisoft.com/Article/000078753
DxDiag: https://support.ubisoft.com/Article/000078583
Thank you!