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  1. #1

    Can't start Anno 1503 History Edition on Win 10

    Hello!

    I just bought the Anno 1503 History Edition from the Uplay store.
    When i start it , it shows the Intro Sequence but after that it crashes.
    I already tried reinstalling it or relocating it but with no success.
    Online i read that Anno 1503 isnt working on Win 10 anymore but i think since this is a new version it cant be because of that.
    Can somebody help pls? It was my favourite Anno Version and id really like to play it again.

    Thanks in advance!
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  2. #2
    Did you try to run it compatibility mode. Right click the game icon and click properties. If that doesn't work contact support.

    I'll give mine a try and see what happens. Plus what monitor you running it on? Try lower the resolution till you get into the game.
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  3. #3
    I just install mine and it ran fine without doing anything. The video drivers up to date? One other thing what are you trying to run this on a computer or laptop?
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  4. #4
    thank you for responding!
    Yes i did try it in Compatibility Mode but it didnt work either.
    I updated all drivers recently. Iam trying to run it on a Computer
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  5. #5
    i set the resolution down as far as 800x600 but it still crashes
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  6. #6
    Can you put up some specs? Like video card, CPU, and Memory?

    MINIMUM

    Minimum specifications - 30FPS @720p:
    Preset: Low

    FX 4130 – 3.9 Ghz + GTX 660 – 2Gb + 4 Gb RAM, Windows 7
    FX 4130 – 3.9 Ghz + R7 265 – 2Gb + 4 Gb RAM, Windows 7
    I3-3220 – 3.3 Ghz + GTX 660 – 2Gb + 4 Gb RAM, Windows 7
    I3-3220 – 3.3 Ghz + R7 265 – 2Gb + 4 Gb RAM, Windows 7

    RECOMMENDED

    Recommended specifications - 30FPS @1080p:
    Preset: Very High

    I5-4460 – 3.2 Ghz + GTX 770 – 4 Gb + 4 Gb RAM, Windows 10
    I5-4460 – 3.2 Ghz + RX 470 – 4 Gb + 4 Gb RAM, Windows 10
    Ryzen5 1600 – 3.2 Ghz + GTX 770 – 4 Gb + 4 Gb RAM, Windows 10
    Ryzen5 1600 – 3.2 Ghz + RX 470 – 4 Gb + 4 Gb RAM, Windows 10
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  7. #7
    Ubi-Raziel's Avatar Ubisoft Support Staff
    Join Date
    Jan 2019
    Posts
    4,533
    Hello!

    Just like dmdilks, I believe it would be useful for us to see your technical specifications.

    If you meet the criteria and your issue persists, please follow these steps: https://support.ubisoft.com/Article/000061047

    All the best!
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  8. #8
    Here are the Specs:
    intel i7-8700k @3.7GHz 6 Cores
    NVIDIA Geforce GTX 1080 Ti
    32Gb ram

    I think it should be more than enough
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  9. #9
    For hell of it go into the 1503 game folder. Look for a folder support in there you find the Directx folder. Go don't the list to till you find a setup Icon. Run the setup and see what happens.
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  10. #10
    Ubi-Raziel's Avatar Ubisoft Support Staff
    Join Date
    Jan 2019
    Posts
    4,533
    Originally Posted by Murmel_Power Go to original post
    Here are the Specs:
    intel i7-8700k @3.7GHz 6 Cores
    NVIDIA Geforce GTX 1080 Ti
    32Gb ram

    I think it should be more than enough
    That is certainly more than enough, you have a very good system

    Were you able to try the steps in the support article above?

    If the issue persists, please contact us directly -


    Email Support / Live Chat: https://support.ubi.com/Cases/New

    Twitter: https://twitter.com/UbisoftSupport
    Facebook: https://www.facebook.com/UbisoftSupport/


    We will need the following system files to check for errors -

    MsInfo: https://support.ubisoft.com/Article/000078753
    DxDiag: https://support.ubisoft.com/Article/000078583


    Thank you!
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