1. #1

    Help playing just dance on xbox series x

    Hi,

    I am new to Just Dance and Xbox in general,
    I just bout a Xbox series x for my kids and Just dance 2021

    after the install, the game is waiting for a smartphone to connect to the game, but for various reasons I fail to connect my phone to the device, and to be honest I am not comfortable knowing my kid is playing this game with a smartphone

    I there a way to skip this phase and play the game just with the Xbox controller ?
    and I don't have Kinect either

    Thanks for everyone and happy holidays
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  2. #2
    I have the same problem. It was working untill I acess to ubisoft - dance unlimited, still saying that it is problem to connect to ubisoft server, although I uninstalled ubisoft:-(
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  3. #3
    UbiCosmos's Avatar Community Representative
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    Oct 2018
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    4,701
    Hello corheart,

    Welcome to the forums and Happy New Year! Here is a list of peripherals for each system that we support for Just Dance 2021.

    The way to Play on the Xbox Series X is with the Just Dance Controller App. Which brand of smartphone are you using (iPhone, Andoird etc) and have you made sure that it is updated to the latest version from the app store?
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  4. #4
    Same issue here. Have tried connecting with wireless and wired, no joy.

    Phone is connected to network, xbox s is connected

    App is presumably up to date as i just downloaded it

    hung on pairing

    iPhone 8
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  5. #5

    Just Dance 2021 Xbox-S

    When I release the Just Dance 2021 DEMO everything works and looks good. Then I bought the full version of Just dance 2021 and it's different.
    1) I cannot select phone or kinect control from the start - just phone. DEMO- OK - I can choose
    2) I have a problem with pairing the phones. Demo - pairing OK
    3) I am missing the mode setting for young children, Demo - OK
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  6. #6

    Iphone XR connection issue

    I have same problem. Iphone XR (iOS 14.3) and XBOX Series X. Demo works fine with my Iphone, after pay and install full version, my Iphone is not able to connect with game after I fill the pairing code. My wife has Honor 10 = works fine and my son LG V30 and also works fine.
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  7. #7
    UbiCosmos's Avatar Community Representative
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    Oct 2018
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    4,701
    Hello Everyone,

    The issue with iPhone's not connecting to the controller app for Xbox Series X or S is currently being investigated --> Here by our Support Team.

    Some players have found that switching their phone to airplane mode then connecting to WiFi has helped them to connect their app to the game. We would recommend giving this a try if you haven't already.

    Please feel free to share any additional info on that thread as well.

    Thank you for your patience, while our Team is hard at work on resolving this issue.
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