1. #1

    How am I supposed to contact support, if my only option is unavalible?

    I just bought South Park TFBW and for wahtever reason the controller keys dont work properly making the game unplayable. I tried to create a ticket but the only option is live chat which is currently unavalible.

    What is this? Am I supposed to sit by my PC and hope the option suddenly becomes avalible? I was very skeptical about buying an ubisoft game but damn this is a major turn off right of the bat. I was about to request a refund but I'll try this forum and hope someone sees this as my last effort,
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  2. #2
    Ubi-Karl's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    3,904
    Hey Atlas4000!

    Thanks for reaching out and apologies about the delayed response.

    Please note that if you do ever run into any difficulties and you need assistance, you can also reach out to us via the following channels:

    1. Facebook
    2. Twitter

    As far as the issue goes, would you be able to clarify what controller are you trying to use?

    For more information about which peripherals are supported, have a look at the following article.
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