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Junior Member
"Sorry Ubisoft services are not currently available. Please try again late"
When trying to pair, I get the famous "Sorry Ubisoft services are not currently available. Please try again late" error.
This only happens when the game tries to wake up from 'sleep mode'.
It works in all cases that the game loads from the start (so showing disclaimer and loading screens).
See here: https://www.youtube.com/watch?v=Rtx3Oauyy_M
Contacted support but they don't respond on any platform.
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Ubisoft Support Staff
Hello there atap2020! Welcome to the forums.
This error is likely occurring because when your console goes into "sleep mode", it disconnects from the WiFi, which prevents you from connecting to the servers and to your controller app.
Some players have found that changing their power mode to energy saving helps with this issue. Could you please try this for me? You can change your power mode by doing the following:
System-> Settings -> Power & Startup -> Power Mode & Startup
I'd also recommend trying some basic connectivity troubleshooting steps for your Just Dance Controller App to see if this helps to resolve the issue.
Thanks!