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  1. #1

    Compensation for loss of playtime during halloween event

    For a period of a month players on console playing offline recieved NO rewards for the ENTIRE halloween event. So far there has been ZERO response to this or any news on compensation. Its been 2 months and we're still waiting for compensation.
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  2. #2
    Ubi-Swaggins's Avatar Community Manager
    Join Date
    Nov 2017
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    7,058
    Hey RichardofBig.

    Sorry to hear that you have encountered this issue.

    The team are currently investigating this. Once we have more information to share, we will do so.
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  3. #3
    The problem itself has been fixed. I just want compensation for not being able to play and missing content for a month.
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  4. #4
    Originally Posted by RichardofBig Go to original post
    The problem itself has been fixed. I just want compensation for not being able to play and missing content for a month.
    +1.
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  5. #5
    Any news on compensation 4 months in?
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  6. #6
    Ubi-Borealis's Avatar Ubisoft Support Staff
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    Jun 2020
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    2,470
    Hey there RichardofBig!

    If compensation is to be made available to players, this will be shared on our official platforms and via notifications in-game. I recommend that you keep an eye out for further news and information.

    Thanks!
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  7. #7
    Originally Posted by Ubi-Borealis Go to original post
    Hey there RichardofBig!

    If compensation is to be made available to players, this will be shared on our official platforms and via notifications in-game. I recommend that you keep an eye out for further news and information.

    Thanks!
    Not that I expect anything from this but has there been any progress on compensation?

    Love, Richard
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  8. #8
    Ubi-Litten's Avatar Ubisoft Support Staff
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    Oct 2018
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    2,021
    Thanks for getting back in contact and thanks for providing this feedback. While I would not be able to provide any information regarding this I will certainly forward your feedback / request to our game team for further review. in the meantime, please keep an eye on these forums along with our official website and social media outlets for any news and updates.
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  9. #9
    Originally Posted by Ubi-Litten Go to original post
    Thanks for getting back in contact and thanks for providing this feedback. While I would not be able to provide any information regarding this I will certainly forward your feedback / request to our game team for further review. in the meantime, please keep an eye on these forums along with our official website and social media outlets for any news and updates.
    I recieved a notification about compensation and recived it. Would this be the aforementioned compensation?
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  10. #10
    Originally Posted by RichardofBig Go to original post
    I recieved a notification about compensation and recived it. Would this be the aforementioned compensation?
    May i ask what sort of compensation exactly did you recieve after a month of not getting rewards?
    There was no official announcement about it as far as i know, and, for 9 months now, the issue still persists for a large group of players!
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