1. #1

    Unable to hear anything

    I am unable to hear anything in the game. No sound in the menu or in an actual game. My other games work just fine and I can hear them just fine, it's just this game that I can't hear any audio.
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  2. #2
    Ubi-Viral's Avatar Ubisoft Support Staff
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    Hey, eTwisted_Vision!

    Welcome to the forums and sorry to hear that you are encountering this issue. What do you have the audio settings set to in-game?

    Are you using a headset or is sound through a TV/Monitor/Speaker?
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  3. #3
    I am using a headset and I set it to the settings that it told me too when I tried to see why I couldn't hear anything. I put it at 24 but and 16 bit 48000 htz but nothing works.
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  4. #4
    And also my sound is up in the game to where I should be able to hear very clearly.
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  5. #5
    Ubi-Viral's Avatar Ubisoft Support Staff
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    Originally Posted by eTwisted_Vision Go to original post
    And also my sound is up in the game to where I should be able to hear very clearly.
    Can you confirm the model of the headset that you are using please? Is it connected via USB, AUX or Bluetooth?
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  6. #6
    I think I am using the Steel Series Arctis 3 wired headset and I use an aux to connect to my pc.
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  7. #7
    I also went on the test server and I was able to hear the game perfectly fine.
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