1. #1
    FredEx919's Avatar Community Manager
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    Oct 2008
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    Missing Gold Edition Contents

    Hello everyone,

    We are aware of the issues around Gold Edition content redemption from physical copies and have been actively working to find a solution. We will share more as soon as we have more information and appreciate your ongoing patience.
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  2. #2
    Originally Posted by FredEx919 Go to original post
    Hello everyone,

    We are aware of the issues around Gold Edition content redemption from physical copies and have been actively working to find a solution. We will share more as soon as we have more information and appreciate your ongoing patience.

    So, Ubisoft decides to make this post after receiving heat from hundreds of people through all different types of social media and forums instead of fixing the issue or at least acknowledging their issue prior to when people started to complain? Got it.

    https://forums.ubisoft.com/showthread.php/2300513-Where-is-the-items-from-the-Gold-Edition

    Over 400 comments in that one thread alone not including Twitter and Discord. Gold edition bonus items have been glitched for (2) weeks and a post was just made now..
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  3. #3
    Originally Posted by FredEx919 Go to original post
    Hello everyone,

    We are aware of the issues around Gold Edition content redemption from physical copies and have been actively working to find a solution. We will share more as soon as we have more information and appreciate your ongoing patience.

    may i also add some of us do not have the extra pre order quest A tale of fire and lightning ? I have a physical PS4 copy which i upgraded on my PS5 to the PS5 version of course.
    UBI support just gave me a key for all digital items & full digital version of the game & season pass ; but i am missing this extra pre order quest.
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  4. #4
    Originally Posted by FredEx919 Go to original post
    Hello everyone,

    We are aware of the issues around Gold Edition content redemption from physical copies and have been actively working to find a solution. We will share more as soon as we have more information and appreciate your ongoing patience.

    I have the game on Stadia and am also having the issue with Gold Edition content. Is Stadia being lumped in with physical versions?
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  5. #5
    Originally Posted by FredEx919 Go to original post
    Hello everyone,

    We are aware of the issues around Gold Edition content redemption from physical copies and have been actively working to find a solution. We will share more as soon as we have more information and appreciate your ongoing patience.

    What about digital`??

    Still missing this here:

    Ubi store
    Platform: Gold edition, Digital for PC
    User ID WilderDK
    Country: Denmark
    What is missing:

    - Prism wings
    - Hades The Shadowmaster character pack
    - Orion's blessed weapon pack
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  6. #6
    It is not just physical that has issues but digital too.

    I pre ordered the gold edition on the Nintendo Switch.

    There is still no check mark next to the season pass in the ingame store to acknowledge that I own it. Other people have said that they have a check mark next to their season pass.
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  7. #7

    Missing Content

    I was able to get the Hades the Shadowmaster Character Pack and the Orion's Blessed Weapons Pack from the in game store. I just clicked on them to get them. I got them with the gold edition. But the prism wings are not in the store so I can't do the same with that one. Still want it though...
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  8. #8

    Missing Items Found

    Actually if you go to owned items in the store in the game you should be able to get them from there and they should appear in your inventory and places where you select the style for your gear. I have this game on PC, so hopefully it works on other platforms as well.
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  9. #9

    Nothing yet

    I keep checking in the store to see if they have been added to my Purchased stuff but All I see is the Prim Gaming and other DLC skins I purchased separately. Nothing from the Gold edition.
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  10. #10

    I got my gold edition items but not the quest

    I received a message from xbox with a code for gold edition. I pre-ordered the game physical gold edition.
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