1. #21
    This is causing all sorts of frustration and causing some people to quit the game outright. When can we expect a fix?
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  2. #22
    UbiKoreanBBQ's Avatar Ubisoft Support Staff
    Join Date
    Sep 2019
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    USA
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    1,202
    Hey everyone, the issue has been under investigation, and we look to have a fix implemented in an upcoming patch. I do apologize for the frustration caused in the meantime, but also thank you greatly for your patience!
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  3. #23
    Hi All,

    I'm just adding my voice to the chorus of frustrated voices.
    I'm having this issue too on the Switch and it is beyond infuriating.
    Have tried this vault about 4 different times, spend about 1 hour each time trying to get the ball and just falls off, or the momentum pulls it down even if I get there in time to "grab it".
    I have even lowered the game to the easiest setting when entering this vault to see if it helped any, but it didn't.
    So I'm following this thread to see when it has been patched.
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  4. #24
    Ubi-Borealis's Avatar Ubisoft Support Staff
    Join Date
    Jun 2020
    Posts
    2,470
    Hello there zyany1807! Welcome to the forums

    I'm sorry to hear you're encountered trouble within this vault as well. Please be assured that the development team is still looking into this issue. As KoreanBBQ above states, we hope to resolve this in an upcoming patch. Please keep an eye of within the forums for any further news or updates.

    Thanks!
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