Bought Gryphon and cant play it | Forums

[lionisbrocken]

there kind of ignoring us

[dbugz]

I have a hunch about this issue and I'll repeat what I posted in the Steam forums here for visibility (in case FH support don't really care about what's going on in the Steam forum):

"...could this have been caused by Ubisoft neglecting to update the integration of the game's latest Steam version to use their new Ubisoft Connect platform instead of Uplay?

I've been thinking that the reason this issue has not gained any immediate attention from the majority of FH streamers and content creators is that they don't play this game from Steam but direct from Ubisoft's launcher - which would be at this point the new Ubisoft Connect one and not the old Uplay one."

Honestly, I wouldn't be surprised them completely neglecting to update the Steam version's integration with their new launcher platform- after all, this game really isn't in their list of priorities unlike Siege and their yearly AAA release titles.

[dbugz]

Just to add - we shouldn't give Ubi a free pass on this issue regardless considering the issue itself is in relation to DLC specifically paid for as "early access". It costed real-world money to unlock the hero early along with other doodads and not by just using any Steel player accounts already had accumulated over the course of playing the game.

Imo, what makes this even more frustrating is that this is paid-for content that has been unavailable for 3-4 consecutive days which they have not yet even resolved, and the DLC itself has not been temporarily pulled from the Steam store page to avoid any additional purchase attempts by other players only to encounter the same problem. Personally, I'd consider this as a form of complete gross neglect.

[lionisbrocken]

its actually fixed now, only us day 1 buyers and some other unlucky few got it

[Pitch.]

its actually fixed now, only us day 1 buyers and some other unlucky few got it

any idea or info abut what will happen to us?

[Icelandic_Halli]

we will perish

[lionisbrocken]

any idea or info abut what will happen to us?

i really dont know my guy, but lets hope tomorrow because thats apperently when the devs have work, interms of compensation its either steel and some crates or the option some rando said that will never happen, the battle pass

[Bogfish.]

Still locked- just checked. Bought day1 -played 45minutes logged and toon locked. 8 dollar rental character.

[Lord0H0]

Me to I bought gryphon and now he is locked

[Breaker_Asylum]

omg guys, i think i found a solution! If you go to steam support and remove the dlc from your account, it somehow ... unlocks the hero O.o. I just tried this to see if it could work for yins so plz, try it. And lemme know if it does.