Hello! Can you please specify which Anno you're referring to, and which rewards are missing?Originally Posted by RfnSockett Go to original post
Thank you!
I have the same problem. It's about Anno 1800, the ornaments from Ubisoft Club should be available. However, they are not available but locked. When you go to the menu where you can unlock additional content, it says that the Ubisoft ornaments are already unlocked. However, you still can't use them.Originally Posted by Ubi-Raziel Go to original post
Thank you very much for confirming.Originally Posted by Saschfix90 Go to original post
We are aware of this issue, I'm very sorry you have been affected by it.
Our team have been working on a fix and this should be resolved in our next game update (9.3).
All the best!