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  1. #1

    Question About Being Unable to Purchase Premium Credits Ingame

    To preface, it's been over a week since I have posted something like this in another answer and with no reply, so here it is as my own thread question.

    I am have be unable to buy premium credits ingame ever since I bought the game and the WONY expansion. I have attempted all possible solutions offered from both the support staff, the troubleshoot page, as well as from the thread linked below, and still no fix. The in game store will always have the "store is empty" every single time. So instead of availing the already dead horse that is tinkering with port forwarding or the overlay, I propose an alternative.

    For the staff or dev who would reply to this, is it possible to have the premium credits be sold on the Ubisoft website store? I'm not asking this as a suggestion or a demand, rather I am asking if it is technically possible to do so considering how the game and it's self contained store was designed.

    A prompt reply regarding this would be appreciated. This is not me asking for a new or age old remedy to fix this. I just wanted to know if such a thing is possible.

    OG thread: https://forums.ubisoft.com/showthrea...store+is+empty
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  2. #2
    Ubi-Ginge's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    2,991
    If you're still having issues making purchases in the store after enabling the overlay, can you fire a DM on Twitter or a PM on Facebook so we can look deeper into this.
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  3. #3
    Thanks for the reply. Will try to see if I will find what I'm looking for there.
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  4. #4

    Any progress?

    Hey there, Agent!
    Have you managed to fix this issue? As Im in the same stituation - cannot purchase ingame credits via overlay or via store.
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  5. #5
    Ubi-Redbeard's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
    7,279
    @Faye_Lau_Fan - Thanks for reaching out to us.

    Please reach out to us via Twitter or Facebook so we can look into this for you.
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  6. #6
    See that I'm not the only one with this problem, is there a "fix" on the way or what's happening?
    Been in contact with support and they told me to check the forum for updates.
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